Important Facts About BCSBI –
1. Registered in 2014 as a separate society under Society Registration Act, 1860
2. Registered Office – Mumbai
3. Open to all scheduled commercial banks on voluntary basis
4. Applicable to RRB also
5. Managed by Governing Council consisting of not more than 6 members (3 from RBI , 2 from Members Banks)
6. RBI extends financial support to meet its expenses although it is not a department of Reserve Bank of India
7. Rating Parameters of BCSBI –
– Customer Centricity
– Transparency
– Grievance Redressal
– Customer Feedback